SHIPPING & RETURNS

SHIPPING POLICY

At Allaboutmonni, we are committed to delivering your order as quickly and safely as possible. Here’s everything you need to know about our shipping process:

Processing Time:

Standard Items: Most of our items typically ship within 3-5 business days after your order is placed.
Customized Jewelry: Due to the personalized nature of our jewelry, these items require additional time to create and ensure the highest quality. Customized jewelry generally ships within 7-10 business days.

Shipping Methods:
We offer a range of shipping options, including standard and expedited shipping, to ensure you receive your items in a timely manner. The exact shipping method and cost will depend on your location and the weight of your order. You will be provided with tracking information once your order has shipped so you can monitor its progress.

Shipping Locations:
We currently offer shipping within the United States and internationally. International orders may take longer to process and deliver due to customs clearance, and additional duties or taxes may apply depending on your country’s import policies.

Delays:
Please note that during peak shopping seasons, such as holidays, processing and shipping times may be slightly extended. Rest assured, we are working diligently to get your order to you as quickly as possible.

Address Accuracy:
To avoid delays, please ensure that your shipping address is correct at checkout. Any address issues or discrepancies may result in delays in processing or delivery.

If you have any questions about your order or need assistance, please don’t hesitate to contact us at [Insert Contact Information]. We’re here to ensure a smooth shopping experience!

Thank you for choosing Allaboutmonni!

RETURN & EXCHANGE POLICY

At Allaboutmonni, we strive to ensure every customer is completely satisfied with their purchase. Please take a moment to familiarize yourself with our Return and Exchange Policy. By shopping with us, you agree to the terms outlined below:

Custom Items and Personalized Products:

Customized Clothing & Jewelry: Unfortunately, customized items (including custom clothing and jewelry) are non-returnable and non-exchangeable. Please ensure all customizations are accurate at the time of purchase. If you need assistance with selecting your personalized details, don’t hesitate to contact us before placing your order.

Jewelry Returns:

Jewelry: Jewelry that has not been customized may be returned within 72 hours of receipt. To qualify for a full refund, items must be returned in new, unused, and resellable condition. Please note, any jewelry that has been worn or altered is non-returnable.

Clothing and Accessories:

Clothing & Accessories (Non-Customized): We offer a 30-day return window for all non-customized clothing and accessories. Items must be unworn, unwashed, and in their original condition with all tags intact. Shipping charges for returns are the responsibility of the buyer.
Underwear, Intimates, Swimwear & Shoes: For hygiene reasons, all underwear, intimates, swimwear, and shoes are final sale and cannot be returned or exchanged.

Artwork:

Artwork Returns: Artwork may be returned within 15 days of purchase. The item must be in the same condition as when it was received, including all original packaging. If the artwork shows signs of wear or damage, no refund will be issued.

Digital Products:

Digital Products (Courses, Ebooks, etc.): All digital sales such as courses, ebooks, and digital media are non-returnable. However, we offer a 30-day money-back guarantee on digital products. If you are not completely satisfied with your purchase, please contact us within 30 days for a full refund.

Services:

Life Coaching and Consultations: All services provided are non-refundable, and a deposit is required upon booking. We understand that life can be unpredictable, so we allow a one-time rescheduling grace period. After one reschedule, if the session is missed, the deposit will be non-refundable.

General Guidelines:

Items must be returned in their original condition and packaging. Any item that has been used, worn, washed, or altered in any way will not be accepted for return.
Refunds will be processed after the return is inspected and approved.
Shipping fees for returns and exchanges are the responsibility of the buyer unless the item was defective or an error on our part.

California Law:

As per California law, consumers have the right to a refund if an item is found to be defective. Allaboutmonni adheres to all relevant California consumer protection laws, ensuring that you receive the quality of products and services you deserve. In cases of defective products or services, we will provide a remedy as outlined by California’s return and refund regulations.

We understand that sometimes situations arise, and we are here to assist. If you need help with your return, or exchange, or have questions about our policies, please don’t hesitate to reach out to our customer service team.

Thank you for choosing Allaboutmonni, where we create with love, care, and commitment to your satisfaction!